Website Accessibility Policy

1. Our Accessibility Commitment

You Gotta Love Florida is working to provide a website experience that is:

• Perceivable
• Operable
• Understandable
• Robust

These principles come from the WCAG framework created by the World Wide Web Consortium, also known as W3C. WCAG is organized around testable success criteria across Level A, Level AA, and Level AAA.

We aim to make our website easier to use for visitors who may rely on:

• Screen readers
• Keyboard navigation
• Voice control tools
• Screen magnifiers
• Captions or transcripts
• High contrast settings
• Browser zoom
• Mobile accessibility features
• Assistive technology
• Alternative input devices

2. Accessibility Standard We Follow

Our minimum accessibility target is:

WCAG 2.1 Level A

Our aspirational accessibility target is:

WCAG 2.1 Level AAA wherever reasonably practical

This means we are committed to meeting baseline accessibility requirements and continuing to improve beyond the minimum when possible.

Because Level AAA can be difficult or impossible to fully satisfy across every type of content, page, tool, third party integration, and user experience, we do not claim that every page or feature fully conforms to WCAG 2.1 Level AAA at all times.

Instead, our policy is to:

• Meet WCAG 2.1 Level A as the minimum baseline.
• Work toward WCAG 2.1 Level AA where possible.
• Apply WCAG 2.1 Level AAA practices when they are realistic, helpful, and compatible with the content or feature.
• Review and improve accessibility as the website grows.

3. Accessibility Features We Aim to Support

As part of our accessibility efforts, we aim to support:

• Clear page structure and headings
• Readable text
• Sufficient color contrast
• Alternative text for meaningful images
• Keyboard accessible navigation
• Visible focus indicators
• Descriptive links and buttons
• Multiple ways to locate pages, including main navigation, footer links, site search, and an HTML site map
• Pointer targets sized for touch use — at least 24×24 CSS pixels, or equivalent spacing between adjacent controls on mobile layouts
• Label in name — visible button and link text is included in each control's accessible name for voice control
• Accessible forms and labels
• Error messages that are clear and helpful — shown next to the relevant field with aria-invalid and aria-describedby so assistive technology can announce what went wrong and how to fix it
• Accessible authentication — no CAPTCHA or memory puzzles at sign-in; password fields allow paste from password managers; future customer and Hunt accounts will use passwordless email links or one-time codes where possible
• Responsive layouts for mobile and desktop use
• Compatibility with common assistive technologies
• Logical reading order
• Reduced reliance on color alone to communicate meaning
• Captions, transcripts, or text alternatives where appropriate
• Accessible checkout and form experiences where reasonably possible

Keyboard Shortcuts

You Gotta Love Florida does not use single-letter or single-character shortcuts on the public website. We avoid shortcuts that could conflict with screen reader, voice control, or other assistive technology commands.

Standard patterns we use include:

• Tab and Shift + Tab to move between links, buttons, and form fields
• Escape to close open dialogs, menus, and the mobile navigation drawer — this follows common web conventions
• Visible Previous, Next, and Close buttons on carousels and lightboxes so you never need keyboard shortcuts

The only optional custom shortcuts are arrow keys for photo navigation inside an open Local Love gallery lightbox. They run only while focus is inside that lightbox, not while you browse the rest of the page.

Authentication Accessibility

You Gotta Love Florida does not use CAPTCHA, image puzzles, or other cognitive function tests on sign-in today. We do not plan to add them for public customer or Hunt team accounts.

Our approach to accessible authentication includes:

• No CAPTCHA at login — we avoid visual character tests, image selection challenges, and similar memory or transcription barriers.
• Password paste allowed — staff admin sign-in accepts typed or pasted passwords so password managers and assistive technology can fill credentials without friction.
• Show password control — admin login includes an optional show/hide control so users can verify what they entered.
• Passwordless first for future public accounts — when Hunt registration or customer accounts launch, we plan to use secure email magic links or one-time sign-in codes instead of memorized passwords wherever practical.
• Standard autofill attributes — login fields use appropriate autocomplete values so browsers and password managers can offer saved credentials correctly.

Checkout and payments may still use third-party fraud checks (for example Stripe). Those tools are separate from account login and are chosen with accessibility in mind where we can configure them.

4. Ecommerce Accessibility

Because You Gotta Love Florida includes an online shop, we want the shopping experience to be as accessible as possible.

We aim to make product pages, cart features, checkout paths, order forms, buttons, product descriptions, images, and navigation usable for visitors with disabilities.

Some checkout and payment features may be powered by third party services, such as Stripe. While we do not fully control third party tools, we aim to choose reputable providers and configure our website in a way that supports accessibility whenever possible.

5. Local Love, Events, and YGLF Hunt Accessibility

You Gotta Love Florida may offer Local Love features, event information, vendor opportunities, cleanups, pop ups, sponsorship forms, and future YGLF Hunt registration or login tools.

As these features are added or expanded, we aim to make related website content and forms accessible, including:

• Local Love submission forms
• Business feature pages
• Event pages
• Vendor forms
• Sponsor inquiry forms
• Email signup forms
• Future Hunt registration pages
• Future Hunt login or team dashboard features
• Future task submission forms

Some in-person events, outdoor locations, vendor spaces, sponsor locations, or Hunt task locations may have physical accessibility limits outside our control. We will make reasonable efforts to communicate accessibility details when available and to consider accommodations when possible.

6. Third Party Content and Tools

Our website may include or connect to third party services, including payment processors, analytics tools, email marketing tools, embedded forms, maps, social media links, videos, sponsor websites, vendor websites, Local Love business websites, or other outside platforms.

We do not fully control the accessibility of third party tools, websites, plugins, or embedded content.

However, we aim to use third party tools thoughtfully and will work to reduce accessibility barriers where we can.

7. Ongoing Improvements

Accessibility is an ongoing process, especially as our website grows.

You Gotta Love Florida may update pages, products, forms, event content, Local Love features, Hunt tools, images, videos, and website functionality over time.

As we grow, we aim to:

• Review website accessibility regularly
• Test important user paths
• Improve text alternatives for images
• Improve form labels and error messages
• Review color contrast
• Improve keyboard usability
• Improve mobile accessibility
• Improve readability and page structure
• Fix known accessibility issues
• Consider accessibility before adding new features

8. Known Limitations

Although we are working to make the YGLF website accessible, some areas may not yet fully meet our goals.

Possible limitations may include:

• Older uploaded images that need improved alt text
• Third party tools we do not fully control
• Embedded social media content
• External websites linked from our website
• Event or location details provided by third parties
• User submitted content
• Videos that may need captions or transcripts
• Future features that may need additional testing after launch

We will continue working to identify and improve accessibility barriers.

9. Feedback and Accommodation Requests

We welcome accessibility feedback.

If you have trouble using any part of our website, notice an accessibility issue, or need information in a different format, please contact us.

When contacting us, please include:

• The page or feature you were trying to use
• The issue you experienced
• The device and browser you were using, if known
• The assistive technology you were using, if applicable
• The best way to contact you

We will review accessibility requests and make reasonable efforts to respond and improve the issue.

10. Contact Us

For accessibility questions, feedback, or accommodation requests, please contact:

Suggested accessibility email subject line: Website Accessibility Request

11. Policy Updates

We may update this Website Accessibility Policy as our website, shop, Local Love program, events, vendor opportunities, sponsorship options, and future YGLF Hunt features grow.

When we update this policy, we will revise the effective date at the top of this page.